fb1111 Terms and Conditions

1.General Terms

fb1111 is an online gaming and sports betting platform that provides services for players in Bangladesh. By using this platform, you confirm that:

• You are at least 21 years old and a fully legally capable adult.
• You have read, understood and accepted these Terms.
• You are participating on the fb1111 platform voluntarily and knowingly.
• You are not a resident of any jurisdiction where online gaming is completely prohibited.
• You are not an employee of fb1111 or an immediate family member of one.

fb1111 reserves the right to change these Terms at any time without notice. Updated Terms will take effect from the date they are published on the website. Continued use of the platform will be considered acceptance of the updated Terms.

2.Account Registration and Management

An active account is required to participate on the fb1111 platform. It is each user's responsibility to provide accurate and complete information at the time of registration.

2.1 Registration Requirements

• Each individual may create only one account. Having multiple accounts under the same person is prohibited and all such accounts may be suspended.
• The name, date of birth, mobile number and other details provided at registration must be truthful and verifiable.
• Only one account is permitted per device, IP address or household member.
• It is the user's responsibility to keep the account password confidential. Sharing login details with third parties is not allowed.
• Any unauthorized access to the account or security breach must be reported to fb1111 immediately.

2.2 Updating Account Information

If any of your personal details change (mobile number, email, etc.), update them via account settings or inform the fb1111 support team through live chat. fb1111 will not be responsible if the account cannot be accessed due to outdated information.

3.Account Verification (KYC)

fb1111 follows a Know Your Customer (KYC) process with the aim of being a safe and transparent platform.

Documents that may be required for verification include: a copy of your National ID (NID), passport or driving licence. If the registration details on file do not match the payment method, the withdrawal may be delayed.

Failure to cooperate with the verification process or providing false information may result in account suspension and cancellation of any pending withdrawals.

4.Deposits and Withdrawals

fb1111 handles financial transactions through popular mobile banking methods in Bangladesh.

4.1 Payment Methods and Limits

4.2 Deposit Rules

• Deposited funds will only be credited to the account from which the transfer was made. Deposits from third-party accounts will not be accepted.
• Make sure to use the correct amount and reference number when making a deposit. fb1111 is not responsible for delays caused by incorrect information.
• Deposits are generally credited to the account instantly. Contact live chat if you experience any issues.

4.3 Withdrawal Rules

• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing winnings earned from bonuses.
• If KYC verification is not complete, withdrawals may be delayed or additional documentation may be requested.

5.Bonus and Promotion Terms

fb1111 offers various bonuses and promotions for new and regular players. By claiming a bonus, you agree to these specific terms.

5.1 Welcome Bonus

• The wagering requirement for the welcome bonus is 10x (you must wager 10 times the bonus amount).
• The bonus is awarded only once. Attempting to claim the bonus through multiple accounts may result in all accounts being cancelled.
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus and any associated winnings may be cancelled.
• Different rules may apply when using a bonus on specific games.

5.2 VIP Program

The fb1111 VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. A weekly cashback benefit is available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

fb1111 reserves the right to change, suspend or cancel promotion terms at any time. An active account is required to receive all types of bonus and cashback benefits.

6.Gaming Rules and Fair Play

All games on the fb1111 platform are conducted on the basis of fairness and fair play. Our platform features content from leading global game providers including Pragmatic Play, Spribe, JILI, PG Soft and Evolution Gaming.

• All slots, table games and live casino games are operated by third-party auditable software.
• If a technical error or disconnection occurs during gameplay, fb1111 will resolve the issue in accordance with the applicable rules.
• In the event of a dispute over the outcome of any bet or round, fb1111's server logs will be considered the final evidence.
• The use of automated software, bots or any automation tools during gameplay is strictly prohibited.
• fb1111 is always ready to assist in ensuring responsible gaming through limit-setting.

7.Prohibited Activities

The following activities are strictly prohibited on the fb1111 platform:

• Using the platform for money laundering or any kind of illegal financial activity.
• Bonus abuse — such as claiming bonuses through multiple accounts, false identities or coordinated betting.
• Any attempt to hack accounts, steal data or breach the security of the platform.
• Exploiting software or system errors — any winnings obtained through an error will be voided.
• Fraudulent collusion or cooperation against other players.
• Selling, renting or transferring an account to another person.
• Threatening or harassing behaviour towards the platform, its staff or other users.

8.Account Suspension and Closure

fb1111 reserves the right to temporarily or permanently close an account in the following circumstances:

• In the event of a breach of any clause of these Terms.
• In cases of providing false information or fake documents during KYC verification.
• If the user requests to close their own account.
• If required for legal or regulatory reasons.
• In cases of a self-exclusion request under the responsible gaming process.

If a user wishes to close their account, please contact us via live chat. If the account is closed for a valid reason, the balance will be returned. If closed due to a violation of the rules, the balance may be forfeited.

9.Limitation of Liability

fb1111 is not responsible for the following:

• Gaming losses caused by internet disconnection or device failure.
• Issues or delays with third-party payment services outside the platform.
• Unauthorized access to an account due to the user's own negligence.
• Temporary unavailability of services during maintenance or upgrades.
• Financial losses resulting from bets placed at the user's own decision.

fb1111 makes every effort to keep the platform secure at all times. It is our commitment to protect users' information and funds through SSL encryption and other security measures.

10.Changes to Terms and Their Effect

fb1111 reserves the right to update these rules and terms at any time. Updated terms will take effect as soon as they are published on the website.

If any provision of these terms is declared legally invalid, all remaining provisions will remain fully in effect. These terms are written in Bengali and the applicable laws of Bangladesh will be used as the governing law for their interpretation.

11.Contact & Support

If you have any questions or complaints regarding these rules and terms, please contact our support team:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is active seven days a week, twenty-four hours a day and is committed to providing full support in Bengali. We are always ready to make your gaming experience at fb1111 safe and enjoyable.